Refund Policy

This policy covers payments for Avuril and is part of our Terms of Service. Reserve is one payment. A full refund within the window below ends Reserve.

7 days from payment

You may ask for a full refund within 7 days of the payment. The 7 days start on the date the payment is taken.

If we refund the charge, the paid plan ends when the refund is made. We send the refund back through the same payment provider.

One payment

Reserve is one payment. There is no renewal and no monthly bill. The payment covers Reserve for as long as Avuril operates.

There is no next charge to cancel. If you also want the account removed, email us and we will close it.

After 7 days

After 7 days, we do not refund a charge because you changed your mind, because an AI assistant did not name your business, because customers or bookings did not increase, or because of the outcome of a decision you made after a Consultancy reply. Those outcomes are described in the Risk Disclosure. We cannot promise customers or results.

If the law that applies to you requires a refund we have not listed here, that law still applies.

Billing mistakes

If you were charged twice for the same plan, email us. We will correct a billing mistake even if the 7 days have passed.

Please write to us before you dispute a charge with your bank. If a bank dispute is opened, Reserve ends and your pages go offline while it is reviewed.

How to ask

Email support@avuril.com from the address on your account. Include the date of the charge and, if you have it, the receipt. If something else is wrong — a page or access to your account — use the same address and tell us what happened. We will write back.